Webhelp

Business Services

Webhelp is a leading provider of outsourced customer relationship management services.

Webhelp is a leading provider of outsourced customer relationship management services.

Webhelp is a leading provider of outsourced customer relationship management services. It has a blue chip client base and offers multilingual services on a multichannel basis, including contact by telephone, email, chat or social media.

Webhelp now has over 16,500 employees in 7 countries, and has 34 contact centres offering clients a 24/7 service.

Charterhouse acquired Webhelp in 2011 and worked with management to grow the business, expanding internationally and completing a transformational acquisition in the UK.

Deal size

€350m

Date

2011

Location

France